why integra estates cover

Why Integra-Estates?

Selling a home is a significant milestone in a homeowner's life. It is crucial to have a marketing partner that can help make the process smooth, efficient and successful. Integra-estates is the ideal choice to market your home. We challenge the stereotype of estate agents by embodying Integrity, honesty, professionalism and offer clear communication whilst achieving exceptional results.

Our approach is straightforward: we provide a personalised and tailored estate agency service that covers both sales and lettings in South East London and Kent. We offer a blend of traditional methods, competitive pricing, outstanding customer service and top- tier marketing strategies to ensure an unparalleled level of service.

Honesty and Integrity Value

Our Values

Complete Honesty and integrity

At Integra-Estates, our commitment to honesty and integrity is at the heart of everything we do. We're not your typical estate agency, our exceptional customer care and friendly approach set us apart from the rest. You can trust us to guide you through the process with ease and ensure you're always in good hands.

We are Human Value

Our Values

We are human with a straight forward approach

At Integra-Estates, we understand that your home is more than just a property, it's a place filled with memories and strong emotions. That's why we're obsessed with providing a service that treats your home as if it was one of our own. - we're human with our approach being honest with a focused on building lasting relationships based on trust and compassion. Our mission is to support you every step of the way and ensure that your biggest financial asset and emotional journey is in the best possible hands.

Community Value

Our Values

We don't just sell homes, we build stronger communities

At Integra-Estates, we're not just about selling properties, we're about making a positive impact on people's lives. We believe in giving back to our community and helping those in need. That's why we're committed to supporting local charities and individuals through our fundraising campaigns. From supporting the NHS to helping those less fortunate, we believe in our social responsibilities to make the world a better place. We don't just sell homes, we build stronger communities.

Section 4

The emergence of the internet has fundamentally transformed how property marketing is conducted, not just in the UK but worldwide. According to rightmove.co.uk, over 96% of people begin their property search online, with a growing number utilising smartphones and tablets. Despite this trend, some traditional estate agents have largely failed to adapt their online strategies with an approach of advertising on property platforms and hoping for the best.

At our agency, we take a different approach. We prioritise making your property stand out in a crowded market through professional quality photography, 360° virtual property tours, floorplans, promotional videos, social media engagement, and advertising on leading platforms such as Rightmove, Zoopla, Prime Location, Our goal is to ensure that your property is presented in the most favourable light possible, is seen by the widest audience possible, and ultimately achieves a premium price in a timely manner. By eliminating high street offices, we can provide an exceptional service at highly competitive fees.

Section 5

One of the most important aspects of the selling process is deal progression. This refers to the various stages that a sale goes through, from initial negotiations right down to exchange and completion. At Integra-Estates, we recognise the importance of keeping all parties informed at each stage of the process.

Our experience in the property market have given us the expertise to manage even the most complex of chains. We understand that property sales can often involve a chain of multiple buyers and sellers, which can be difficult to navigate. However, our experience and knowledge of the industry enable us to overcome any concerns or hurdles that may arise during the selling journey. Our ability to manage complex chains and overcome obstacles ensures that our clients have a seamless selling experience.

Section 6

The backbone of any successful business lies in its people. At our agency, we have carefully curated an exceptional team of property professionals who are masters in their respective fields. Each member possesses an unrivalled attention to detail and work ethic that surpasses the standard level of estate agency services. Our team undergoes extensive training and operates under a strict code of practice in accordance with professional bodies.

Our people are committed to delivering exceptional levels of service while achieving optimal results for our clients. They leverage their expertise and guide you through the entire process, providing invaluable insights and personalised attention. Additionally, our team possesses detailed knowledge of the local area and a deep understanding of the communities we serve. We specialise in matching people with the right property.

Meet the Team
Section 7

No Highstreet offices.

The solution to modern estate agency is clear. High street offices are no longer a necessity in today's digital age, as 96% of people now search online for properties, according to Rightmove. It's impossible to imagine someone searching for a property to buy or rent without utilising one of the major UK portals, such as Rightmove, Zoopla, or PrimeLocation.

We recognise this trend and don't invest in unnecessary high street offices. Instead, we prioritise bespoke marketing that results in an exceptional service. By avoiding the expenses of pricey high street premises, we can provide customers with access to professional photographers and advanced marketing techniques free of charge, as well as expert valuers and negotiators who prioritise delivering the highest levels of client care.

Our streamlined, efficient operations allow us to pass on the savings to our customers with highly competitive rates. In today's market, we believe this approach is the future of estate agency.

Advanced Marketing Techniques

Our experience with Michael & Tom from Integra Estates has been absolutely brilliant. From our initial consultation with Michael we felt like we were in safe hands & this followed through all the way to the end of our sale. Their communication was brilliant, they were always available to talk and they were constantly keeping us updated. They personally pushed the process through quicker by keeping in contact with the solicitors in the chain, as well as the other estate agents. They clearly pride themselves in the quality of their work, from the photos and videos they took of the property. We would highly recommend them!

Lauren Jensch

My experience using integra has been nothing short of outstanding. Nothing was too much trouble, Michael continually goes above and beyond, keeping us always informed while ensuring everything progressed smoothly at all stages of our house sale.

Shirley Saunders

If I could give Tom and Michael 100 stars, I would. The most hard working, honest, friendly, extremely professional agents I've ever had the pleasure working with. You will never have an agency/client relationship as incredible as this one with anyone else. They go above and beyond!! After using 3 agencies before, Integra were a breath of fresh air. To say I would recommend these guys to everyone would be an understatement. You won't regret it!

Maii Medhat

We had an excellent experience selling with Integra-Estates. Thomas had very good local knowledge and contacts and helped us through the process every step of the way. The communication was superb, Thomas went above and beyond chasing things up for us. We highly recommend Integra-Estates and would definitely use them again.

Frances Brooker

We are so pleased that we chose Integra- Estates to sell our property. Tom has guided us through the minefield of selling and buying our properties. When we first met him he was friendly and professional, he had good knowledge and understanding of the value of our property, knowing the area. Whenever we have needed advice or support Integra-Estates have been there to give it. Tom has kept us updated throughout the whole process, especially when it got difficult. Even when he went on holiday he said we could contact him, which I wouldn’t do but it was a lovely offer. We can’t recommend Integra-estates highly enough, especially if you want an Estate Agent that puts you first. Emma and Julius

Emma Kondolomo

Integra-Estates, a top notch Estate Agents that fulfils its values in abundance. From the very first meeting with Thomas, I knew this was the agents I needed to engage to sell my late father’s property, and I was not wrong. The entire process was personalised, professionally organised and to the highest standard. The marketing, photos, 3D tours were incredible and all put together efficiently within the stated timeframe. Thomas was exceptionally professional, friendly and honest and went above and beyond, no question or request was too much. Thomas had a superb breadth of knowledge and communicated effectively throughout the sale which was complex and had many challenges. He was proactive with all parties involved and made things happen ! The Integra-Estates values were demonstrated and lived out throughout the process, with the personal touches that made you feel valued. Great customer service which is a comfort these days ! This is a heartfelt review to publicly thank Thomas and Integra-Estates and to praise this high quality business that ‘does what it says on the tin’ I have awarded 5 stars and would give so many more if I were able to because this business needs to be recognised for what it does so well in such a difficult industry. I have already recommended Integra-Estates to people I know. I will continue doing so and would use them again without hesitation. Thank you Thomas. There is a lot that other Estate Agents can learn from you and your team. If you are looking to buy or sell and need a reliable, honest and professional Estate Agency, look no further. Integra-Estates all the way! I highly recommend and guarantee you will receive exceptional service and great value for money.

Beverley Stanislaus

A huge shout out to Integra Estate Agents. Tom and Michael have been amazing for the sale and purchase of our properties. Kind, patient, honest and enthusiastic! They worked so hard to help us complete before 1st April and really helped alleviate the stress with their excellent communication. They couldn't have done more. If you are looking for an agent to sell your home you won't be disappointed with these guys I promise you!

Lucy Galloway

5 Star ++++++ I cannot recommend Thomas Bailey , Michael Baggot and the team at Integra-Estates more highly, they were outstanding! Thomas is the nicest estate agent I’ve ever encountered. He was friendly, super professional but always honest and transparent and offered very experienced advice when needed. You really get the feeling they genuinely want the best for the client and the right sale rather than just chasing a commission which is extremely rare from my experience of Estate agents in the past. Thomas really went above and beyond to support the sale of my property as I had already moved in with my partner and was no longer living in the area. He coordinated all viewings and even popped in to put the heating on to make viewing more ambient and prevent any issues with heating in the cold weather. The communication from Integra estates was impeccable I always felt informed and updated but the team were never pushy or pressurising in any way. Thomas and the team worked tirelessly to manage the sale process with my solicitors to ensure the sale completed within the purchasers quick timeframe. The whole process was incredibly smooth and that’s thanks to Thomas and team. If you are selling your property I highly recommend the team at Integra. It was a pleasure to work with Thomas, Michael and team

Hannah Spiller

Amazing estate agents, on the ball friendly and knowledgeable about their areas. Cannot speak more highly about Michael as an agent, moved the whole process along smoothly. Would recommend

Kayleigh Hemmings

A great experience, professional and responsive through out but with genuine personalised customer service and a desire to achieve the best outcome for both seller and purchaser. So nice to speak to the same people and be kept in the loop through out without having to ask for updates. We completed our purchase within 5 weeks of viewing thanks to Integra proactively coordinating the whole process. A refreshingly great experience and would recommend.

Nick & Rebecca

We found these guys lovely to work with. Very pleasant personally and most helpful and competent when dealing with unforeseen hiccups which can always present themselves. They were always on hand for advice and were flexible, and worked hard to make our sale go smoothly and quickly. Very diligent and good value for money. Thanks Integra.

Matthew Howard

Working with Michael and Thomas from Integra Estates has been a great experience from start to finish! They helped us buy our home, where we officially moved in on July 19th, and I can genuinely say they’re the best estate agency I’ve ever dealt with.

Anastasia Ustinova

I need to tell everyone how hard Thomas worked to sell my mixed use property. The buyers were particular challenging. He reassured me all the way when I thought the sale was falling apart. Thomas kept me informed at every point and really pushed the solicitors too. Absolutely excellent service.

Judy Buenfeld

I would like to say a Big thank you to Integra-Estates for all the help and great service in selling my parents home. A very big thank you to Michael who went above and beyond to help us . Thank you again Michael I would definitely recommend this company.

Mandy Mulhall

My experience using integra has been nothing short of outstanding. Nothing was too much trouble, Michael continually goes above and beyond, keeping us always informed while ensuring everything progressed smoothly at all stages of our house sale.

Shirley Saunders

They were the agent for the house we can now happily call home. Tom’s perseverance with the solicitor, efforts to keep us updated and helpfulness, made all the difference. His warm, personable yet straightforward approach was not only refreshing for an estate agent, but really helped everyone to come together when we were against the clock during the last leg of our purchase. We hope that we’ll not have to move again any time soon (!) but we would highly recommend Tom and Integra Estates. Their friendly, pro-active style and eye on the process gave us much comfort in a difficult purchase like we had!

Elise Gustilo

So impressed with the professionalism and knowledge of Tom his team. Through communication, really took the time to find out what would work best for us and knows all the right contacts in the industry to find the BEST option. We were very impressed and will continue to use and recommend

Melanie Adams

The best service I have ever received from an Estate agent. Tom and his colleagues are professional and have extensive experience, as well as the all-important personal touch. I wouldn't go to anyone else if I were to buy or sell in the future. Thank you!

Lauren 0'Neill

A great professional company to work with. Tom has extensive knowledge and exactly the right approach. Integra Estates are one step ahead of the game. Always has your interests at heart. Would definitely recommend!

AMY SHADBOLT

Tom and the team were absolutely amazing from start to finish. I was fully informed throughout the process, they were so professional and committed. Nothing was ever too much trouble. I will definitely recommend and should I move again would only use Integra Estates. Thank you so much for all your hard work, you deserve every success.

Kate Aujla

Extremely good service. I cannot fault the assistance Thomas gave me over a difficult sale and purchase due to my incompetent and tardy solicitors. I can thoroughly recommend Integra Estates. They are well named

Wendy Ive

Amazing service from Tom & Michael, cannot recommend them highly enough. From the 1st meeting they showed genuine interest in the house and our family. Brilliant communication throughout the process, they went above and beyond at all times. Tom did an excellent job at moving the sale forward to completion. Property marketing content was outstanding.

Helen Watts

I cannot recommend these guys enough! From the moment we met Michael, he has gone over and above to help through the whole process. He’s the best of the best and unlike your usual pushy estate agent. His personal approach made the whole process so easy and enjoyable. If you are thinking of selling or buyer a property I would look no further than Integra estates!

Amanda Ebbs

Thomas and Michael at Integra Estates have given me a first class service. The sale of the property has been a refreshing and very enjoyable journey from start to finish despite a few challenges along the way. Their communication is excellent and the effort and service level they deliver is top rate. I highly recommend them and will certainly work with them again for any future property agency matters. Huge thanks to Integra!

Chris Gale

Honestly, having Thomas Bailey in my corner proved to be an absolute God-send. Navigating the sales process with myriad of solicitors, management companies and erratic buyers was beyond draining (and soul-destroying!), but Thomas remained focused and optimistic in bringing this sale to a successful conclusion. A true professional, he's the kind of guy you need in your corner for such a stressful engagement, who will definitely get you across the finish line.

Claudette Archer

Michael has been a pleasure to work with and made us buying our home a great experience. Always helped where possible and kept us updated throughout. Would recommend!

Brett Rossi

Michael has been brilliant and has turned our first home purchase into a stress free and enjoyable experience. I would genuinely recommend him and his team. Our emails and queries were looked into and dealt with very quickly. Thank you!

Katie Alderson

I’m happy to report my experience of Integra was very positive despite a difficult market. They provided me with a “boutique” service meaning they understood my needs, provided sound advice and were there to support me quite literally at all times. Communication was easy, instant, open and honest. I’ve previously had dealings with larger more well known agencies and by comparison Integra wins in every respect. Unlike with bigger estate agents I felt I was dealing with professionals who fully grasped the potential on offer and were willing to go the extra mile to achieve success. The difference was exceptional. Highly recommended and great value for money.

Philip Szlapak

The best service I have ever received from an Estate agent. Tom and his colleagues are professional and have extensive experience, as well as the all-important personal touch. I wouldn't go to anyone else if I were to buy or sell in the future. Thank you!

Lauren O'Neill

So impressed with the professionalism and knowledge of Tom his team. Through communication, really took the time to find out what would work best for us and knows all the right contacts in the industry to find the BEST option. We were very impressed and will continue to use and recommend

Melanie Adams

Love the 3D tour recommendation and regular updates

Jake Perkins

Fabulous online business. Great communication, honest advice and wonderful team. Would definitely recommend

Debbie Risby

Warren and Tom do exactly what they say they will do. My flat was listed on a Monday sold on the Wednesday, exchanged in 10 weeks completed in 11 weeks. Would have no hesitation in recommending these guys.

Fiona Price

Easy to deal with, efficient and friendly. Totally breaking the mould of what you expect from an estate agent.

Jamie Robbins

We dealt with Warren and he was amazing to work with in helping us secure our first family home. Honestly speaking, other agents could learn a lot from Warren on client relationship Will definitely recommend Warren and Integra Estates

Weybudur Rahman

Thank you Tom and team for the great communication throughout the process. Your company is second to none.

Danielle Parker

Using Integra-estates was nothing but a pleasure. I approached Integra after a friend recommended them as I was having a difficult time with another agent. The difference between the two agents was incredible. Tom and his team ensured I was looked after from day one and I can't thank them enough. Everyone at integra estates were always there to make the process that little bit less stressful. Great agents and great people. This is how estate agents should be…No pressure.

Peter Chiu

Thomas is unbelievable, he looks into every fine detail of the job making life a lot easier for me. I was using another agency before who dragged their feet and, as a result, I wasn't getting in enough viewings. As soon I joined Integra-Estates I was informed daily of the amount of views I was having online, as well as an up-to-date viewing list. The virtual tour was out of this world, very professional. I had to go abroad in the summer and I was more than comfortable in giving a set of keys to Thomas to continue with the viewings. He kept me in the loop with outstanding feedback and eventually told me what decorating/improvements I would need to do. I would actually say that the company went above and beyond what was required in order for me to achieve my target. There were even times when I contacted Thomas, out of office times, as I was confused about something but he never hesitated to settle my nerves and anxiety. Top ratings for a top company. I strongly recommend them.

Lennie Dennis

Excellent caring and efficient service. Nothing is too much trouble. Would recommend highly 5 star care. Many Thanks.

Elsa Butler

Integra Estates are definitely the best estate agents I’ve ever dealt with. From a very informative and friendly first viewing, to completing only 11 weeks later, they were knowledgeable, reassuring and smart at every step of the way. The whole experience was excellent, and made something stressful easier and even fun at times! I had very tight timescales because of mortgage rates changing, and they did everything they could to expedite the process. They really put such commitment and work into it for us. I’m so grateful to Thomas and Warren for all their help and guidance through the process. They even put me in touch with great contractors a couple of weeks after I got the keys to the property! Really good people. I can’t recommend them highly enough if you’re looking to buy or sell a property in London or Kent.

Kerry-Jo Reilly

Tom at Integra was very 'on it' ; available to sort out issues and constructive, for me and for my buyer when things got messy this autumn. Tom has been in the business a long time, is realistic and ethical in his approach. I will recommend him to anyone who wants to sell or buy in SE20

Amanda Austen

Can’t speak highly enough of Michael and Tom. As we know moving can be a very stressful time. But these guys help me all the way. Very professional and certainly know their stuff. Can’t praise them enough.

Sandra Abley

Dealing with Tom and the team has been nothing but a pleasure they have really helped me with my property journey. I cannot thank them enough for their hard work, patience and commitment.

S Jeffery

Had a great experience with these guys.good communication always happy to speak ,advise and listen. Felt very supported .Michael was particularly helpful and very knowledgeable. Highly recommend using Integra Estate agents.

Suna Murrell

I had bought and sold 2 houses previously through the High Street route of using estate agents and it was always only OK, Integra Estates were recommended to me by a friend due to the experience they'd had, telling me what fantastic service they had received from Tom and Michael and they weren't wrong. Such a positive experience mainly down to the communication and regular updates that I had from the guys. I would recommend them in a heartbeat to anyone. Thank you both for making a usually stressful experience much much easier.

Darren Carpenter

From beginning to end Thomas at Integra Estates has been nothing but amazing. As a first time buyer purchasing your first home can be extremely stressful but every step of the way he was there to offer advice, support and to make sure the process was moving as smoothly as possible and always with a smile. Thanks very much Integra!

Leah Jacobs-Gordon

We had Thomas look after us and he made the whole long process more bearable. He was friendly, transparent, helpful and considerate. He always responded to our enquiries and tried to fulfil any requests. He kept the lines of communication open which helped to smooth any hold ups, giving us assurances along the way. We would highly recommend them in your journey.Thank you!

Karen Burke

If I could give more stars I would. It has been my pleasure to deal with Thomas Bailey while purchasing a property. Thomas kept me informed every step of the way and he acted with professionalism and integrity throughout. I fully recommend Thomas Bailey of Integra Estates.

Kristine Golding

We used Integra Estates after they were recommended to us by a friend. I’ve got to say from the moment we spoke to Tom it just felt different to other estate agents we had dealt with in the past. Tom was friendly, helpful, knowledgeable and his customer service was exceptional. We received regular correspondence and were kept well up to date with progress resulting in a fast and easy sale of our home. Tom we cannot thank you enough and won’t hesitate to use you in the future.

Louise Pinchin

We recently sold a retirement flat through Integra. Having tried a specialist for 12 weeks with no luck Thomas provided buyers within a matter of days. The sales process was very smooth, carefully managed and sensitively handled. If the need arose we'd have no hesitation on using Integra again.

Ben Whur

The knowledge and professionalism that Tom brings to the house buying process really shows through.... From the informative video he produced on buying a house to the 3D tours of properties, the whole process was made so easy. For someone like myself who knows very little, I can tell you Tom and the team really helped put my worries to bed. Now we are in our beautiful forever home I can, whole heartedly recommend Integra-Estates to anyone looking for the personal, knowledgable and professional service that Tom and the Team gave us.

Simon kearsley

We recently purchased a property in Little Common, Bexhill on Sea, East Sussex, where the selling agent was Integra Estates. The chain involved five properties and we can’t thank Tom enough for his assistance throughout the negotiations. He was always professional, combined with a friendly manner. Without his tenacity I doubt we would have achieved a successful result. Our experience of dealing with Integra Estates was one of confidence and reliability, showing the benefit of dealing with an organisation where customer service is a priority.

alan norman

Simply could not have asked for better service. Tom was kind, understanding and always communicative. My parents are both in their late eighties so needed some TLC and guidance and Tom was excellent at both. He really went the extra mile with the personal touch. Would highly recommend using Integra for your next move.

Jackie Ross

Not enough words to describe how brilliant Tom has been from start to finish. Don't know what id had done without him. So professional but equally so personable, a true gem and it has been a privilege to have trusted him with the sale of my property. Can't thank him enough. wish there were more stars to rate him!

Adele Caddell

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