why integra estates cover

Why Integra-Estates?

Selling a home is a significant milestone in a homeowner's life. It is crucial to have a marketing partner that can help make the process smooth, efficient and successful. Integra-estates is the ideal choice to market your home. We challenge the stereotype of estate agents by embodying Integrity, honesty, professionalism and offer clear communication whilst achieving exceptional results.

Our approach is straightforward: we provide a personalised and tailored estate agency service that covers both sales and lettings in South East London and Kent. We offer a blend of traditional methods, competitive pricing, outstanding customer service and top- tier marketing strategies to ensure an unparalleled level of service.

Honesty and Integrity Value

Our Values

Complete Honesty and integrity

At Integra-Estates, our commitment to honesty and integrity is at the heart of everything we do. We're not your typical estate agency, our exceptional customer care and friendly approach set us apart from the rest. You can trust us to guide you through the process with ease and ensure you're always in good hands.

We are Human Value

Our Values

We are human with a straight forward approach

At Integra-Estates, we understand that your home is more than just a property, it's a place filled with memories and strong emotions. That's why we're obsessed with providing a service that treats your home as if it was one of our own. - we're human with our approach being honest with a focused on building lasting relationships based on trust and compassion. Our mission is to support you every step of the way and ensure that your biggest financial asset and emotional journey is in the best possible hands.

Community Value

Our Values

We don't just sell homes, we build stronger communities

At Integra-Estates, we're not just about selling properties, we're about making a positive impact on people's lives. We believe in giving back to our community and helping those in need. That's why we're committed to supporting local charities and individuals through our fundraising campaigns. From supporting the NHS to helping those less fortunate, we believe in our social responsibilities to make the world a better place. We don't just sell homes, we build stronger communities.

Section 4

The emergence of the internet has fundamentally transformed how property marketing is conducted, not just in the UK but worldwide. According to rightmove.co.uk, over 96% of people begin their property search online, with a growing number utilising smartphones and tablets. Despite this trend, some traditional estate agents have largely failed to adapt their online strategies with an approach of advertising on property platforms and hoping for the best.

At our agency, we take a different approach. We prioritise making your property stand out in a crowded market through professional quality photography, 360° virtual property tours, floorplans, promotional videos, social media engagement, and advertising on leading platforms such as Rightmove, Zoopla, Prime Location, Our goal is to ensure that your property is presented in the most favourable light possible, is seen by the widest audience possible, and ultimately achieves a premium price in a timely manner. By eliminating high street offices, we can provide an exceptional service at highly competitive fees.

Section 5

One of the most important aspects of the selling process is deal progression. This refers to the various stages that a sale goes through, from initial negotiations right down to exchange and completion. At Integra-Estates, we recognise the importance of keeping all parties informed at each stage of the process.

Our experience in the property market have given us the expertise to manage even the most complex of chains. We understand that property sales can often involve a chain of multiple buyers and sellers, which can be difficult to navigate. However, our experience and knowledge of the industry enable us to overcome any concerns or hurdles that may arise during the selling journey. Our ability to manage complex chains and overcome obstacles ensures that our clients have a seamless selling experience.

Section 6

The backbone of any successful business lies in its people. At our agency, we have carefully curated an exceptional team of property professionals who are masters in their respective fields. Each member possesses an unrivalled attention to detail and work ethic that surpasses the standard level of estate agency services. Our team undergoes extensive training and operates under a strict code of practice in accordance with professional bodies.

Our people are committed to delivering exceptional levels of service while achieving optimal results for our clients. They leverage their expertise and guide you through the entire process, providing invaluable insights and personalised attention. Additionally, our team possesses detailed knowledge of the local area and a deep understanding of the communities we serve. We specialise in matching people with the right property.

Meet the Team
Section 7

No Highstreet offices.

The solution to modern estate agency is clear. High street offices are no longer a necessity in today's digital age, as 96% of people now search online for properties, according to Rightmove. It's impossible to imagine someone searching for a property to buy or rent without utilising one of the major UK portals, such as Rightmove, Zoopla, or PrimeLocation.

We recognise this trend and don't invest in unnecessary high street offices. Instead, we prioritise bespoke marketing that results in an exceptional service. By avoiding the expenses of pricey high street premises, we can provide customers with access to professional photographers and advanced marketing techniques free of charge, as well as expert valuers and negotiators who prioritise delivering the highest levels of client care.

Our streamlined, efficient operations allow us to pass on the savings to our customers with highly competitive rates. In today's market, we believe this approach is the future of estate agency.

Advanced Marketing Techniques

I honestly can't recommend Integra highly enough. We were pretty nervous putting our house on the market and you hear horror stories about estate agents, but Tom and Michael were absolutely superb from start to finish. They were professional, helpful right from the listing process, and then throughout as our sale progressed - answering our (many!) questions promptly and helping move things along with our solicitors who were, frankly, not very good. I genuinely believe the sale would have fallen through if it wasn't for Tom's persistence. Above all, Tom and Michael are just lovely people - so friendly and kind. Absolutely exceptional service. If you're thinking of selling and don't know which agent to go with, then please do consider Integra - you won't regret it.

Emma

Our experience with Integra Estates, and Thomas, was nothing short of exceptional From the first point of contact we knew were in the hands of an estate agent / individual, who truly cared about the sale of our home, and would guide us through the process of buying / moving, into a new property The images and 360 videos Thomas captured of our property were stunning, and from the point of going 'live' we were kept regularly updated on the number of viewings, and feedback from each potential buyer - we had accepted an offer on our home after only a week of viewings Thomas has total dedication and a true passion for what he does, and it shows in his professionalism and lengths he goes to to help his buyers / sellers We thank you Thomas for moving us to the next stage of our family life We give the highest recommendation to Integra Estates, for anyone looking to buy or sell a property

Carly Dembowicz

Thomas was excellent from start to finish. Kind, caring and professional. Great communication throughout the process. He certainly went above and beyond. On the rare occasion that he was unavailable his colleagues were very helpful. I cannot recommend them highly enough to anyone wishing to use Integra Estates.

Sandra Gallivan

Where do I begin… Integra came recommended to us by a friend and I can safely say wow what a recommendation. From our first meeting with Integra - we were greeted by a very warm bubbly Tom, who was beyond helpful and put all our worries and apprehensions to ease. Tom gave some fantastic advice and guidance, we have sold a house before using a local highstreet chain and I was a little nervous originally about using an internet based Estate Agents. But of course looking back I now realise this is the way forward. The world we live in highly depends on digital interactions. Integra offer fantastic online marketing and use a range of platforms to market properties, I was pleasantly surprised! Fast forward to our viewings and selling of our house the communication and feedback was 5* there was never a moment where I was unable to contact a member of staff from Integra. Michael and Tom managed our viewing at our house which took away a lot of stress especially as we have a young family and two dogs, we were able to walk away and leave them to all the viewings. We had no hesitations and knew we were in safe hands. Integra and the team found us our buyers and have been 100% involved from the start to the finish line. They really eased the stress of selling our house and I am beyond grateful to them. They really are an outstanding company and even helped us find a reputable Solcitor where we have had no hiccups or delays. I now recommend Integra to anyone I know Selling a property and hope from reading this you too will have the confidence we had in this amazing team. I look forward to using Integra in the future and wish them all the very best!

Sarah Meeks

Excellent service from Integra Estates overseeing the sale of a late family friend's property. Michael kept us regularly updated throughout the sales process, managed negotiations with buyers and solicitors and advised on pricing. We were also sent regular reports on the empty property to comply with insurance requirements. Michael managed the whole process through to successful completion in a professional and proactive way and I'm happy to recommend Integra to other sellers.

Matt P

We have just completed today on our first ever home & I am so grateful to both Michael and Tom at Integra. We had a relatively smooth process but with a couple of bumps they were incredibly helpful and made sure that the entire process was as stress free as possible. Very personal and considerate people, we would love to use them again (although we do not intend to move again for a long time!

Alexandra Ryall

I had an exceptional experience working with Integra Estates throughout the purchase process. From the very first interaction during viewing, they demonstrated professionalism, deep market knowledge, and a genuine commitment to helping me complete the purchase. Their communication was prompt and clear, and they went above and beyond to ensure every detail was handled smoothly. What truly stood out was their honesty, patience, and personal touch. They offered thoughtful advice at every stage. I felt supported and confident knowing I had someone so reliable in our corner. I highly recommend Integra Estates to anyone looking to buy, sell, or rent a property. Their dedication and expertise are second to none!

Ayodeji Omotayo

As a first-time buyer, I had an excellent experience with Michael and his team at Integra Estate. They were extremely professional and went above and beyond to answer all my questions and guide me through the process. I’m very grateful for their support and would highly recommend them to anyone looking to buy a home.

Phuong Thai

Michael at Integra Estates has been incredible from the first time we met him on viewing the property to collecting the keys on completion. There was no question or query that he wasn’t able to help us with. The communication from Michael was incredible, I never felt in the dark about anything - he also recommended what to do at each stage (movers, solicitors etc) which help us so much as first time buyers. I couldn’t recommend an agent more than Michael - thank you so much for making this process so smooth!

Chloe Dickinson

Had a great experience with Integra. Michael always kept us informed. No problems at all.

Gail Young

Integra Estates recently handled the sale of my parents’ home and I honestly cannot praise them enough. The communication, care, and ability to manage the entire process from start to finish was exceptional. During their onward purchase, my parents discovered the property they were buying (via another agent) had spray foam insulation in the loft. Tom personally took the time to visit them, explained the potential implications, and advised that a specialist roof survey was essential to assess whether the roof timbers had been affected. Unfortunately, the survey revealed the roof needed to be completely removed and reinstated due to its poor condition. Tom went above and beyond, He was our selling agent, but he quickly assisted with their ongoing purchase and found them alternative properties, and in the end, they secured their dream home. My parents were understandably worried they would lose their buyers after two months lost on the original property, but Tom liaised directly with his recommended solicitors, arranged surveys, and drove the second sale forward — amazingly, they exchanged and completed just five weeks later. His willingness to go the extra mile, his regular communication, and his honest, straightforward approach set him apart from the rest. I genuinely believe Tom saved my parents from what could have been a huge financial burden, instead helping them move into the perfect home. We are so grateful for everything he has done. On a personal note, I will also be instructing Tom and Integra Estates to sell my own property when I move. They truly aren’t like other agents — they marketed my parents’ property to a very high standard, achieved a swift sale, and instead of simply taking commission and not caring about the ongoing purchase, they put my parents first and made sure my parents were fully informed at every stage. It was an incredible service and one I will forever be thankful for. I cannot recommend Integra Estates highly enough

Vicki Hills

Michael and the team helped me through every step of the process keeping me well informed of developments and smoothing out problems along the way. A big thank you to you all for your polite and friendly, excellent service.

Brian Wrigley

Integra-Estates and Michael in particular were fantastic. Throughout the sale of our property we felt that Integra had our interests at heart. The process was quick and easy and all done in a professional way. I will use Integra again

Paul Mclelland

Great service all round, even though it had difficulties, they went above and beyond to get the job done. Thank you for all your hard work.

Erigon Bajraktari

Michael at Integra has been truly exceptional chasing solicitors to responding to enquiries while a family member has been buying a property sold by Integra. He went above and beyond any estate agents to make sure the sale completed especially when the solicitors were slow in obtaining final documents. He kept us up to date during the purchase and always responded to emails the same day. We cannot thank him enough for all his hard work from purchase to completion. Thank you

Colleen Gardner

I had a fantastic experience with Michael. From the very first meeting, he was professional, approachable, and genuinely cared about helping me find the right property. Communication was excellent throughout — he kept me informed at every stage and was always happy to answer my questions promptly. His local knowledge and personal touch really set them apart from bigger agencies, and I always felt like I was in safe hands. I would not hesitate to recommend them to anyone buying or selling a home.

Els

A massive thank you to Thomas Bailey at Integra. Thomas worked tirelessly and knowledgeably to enable us to meet our timeframe to move into our new home. I was kept updated at all times and felt confident that I was in safe hands throughout the whole process. Thomas liaised effectively with all parties involved and went over and above to ensure a swift completion. I couldn’t be more impressed and I would 100% recommend Thomas, and Integra, to anyone looking to move house.

Tracy Davis

Our experience with Michael & Tom from Integra Estates has been absolutely brilliant. From our initial consultation with Michael we felt like we were in safe hands & this followed through all the way to the end of our sale. Their communication was brilliant, they were always available to talk and they were constantly keeping us updated. They personally pushed the process through quicker by keeping in contact with the solicitors in the chain, as well as the other estate agents. They clearly pride themselves in the quality of their work, from the photos and videos they took of the property. We would highly recommend them!

Lauren Jensch

My experience using integra has been nothing short of outstanding. Nothing was too much trouble, Michael continually goes above and beyond, keeping us always informed while ensuring everything progressed smoothly at all stages of our house sale.

Shirley Saunders

If I could give Tom and Michael 100 stars, I would. The most hard working, honest, friendly, extremely professional agents I've ever had the pleasure working with. You will never have an agency/client relationship as incredible as this one with anyone else. They go above and beyond!! After using 3 agencies before, Integra were a breath of fresh air. To say I would recommend these guys to everyone would be an understatement. You won't regret it!

Maii Medhat

We had an excellent experience selling with Integra-Estates. Thomas had very good local knowledge and contacts and helped us through the process every step of the way. The communication was superb, Thomas went above and beyond chasing things up for us. We highly recommend Integra-Estates and would definitely use them again.

Frances Brooker

We are so pleased that we chose Integra- Estates to sell our property. Tom has guided us through the minefield of selling and buying our properties. When we first met him he was friendly and professional, he had good knowledge and understanding of the value of our property, knowing the area. Whenever we have needed advice or support Integra-Estates have been there to give it. Tom has kept us updated throughout the whole process, especially when it got difficult. Even when he went on holiday he said we could contact him, which I wouldn’t do but it was a lovely offer. We can’t recommend Integra-estates highly enough, especially if you want an Estate Agent that puts you first. Emma and Julius

Emma Kondolomo

Integra-Estates, a top notch Estate Agents that fulfils its values in abundance. From the very first meeting with Thomas, I knew this was the agents I needed to engage to sell my late father’s property, and I was not wrong. The entire process was personalised, professionally organised and to the highest standard. The marketing, photos, 3D tours were incredible and all put together efficiently within the stated timeframe. Thomas was exceptionally professional, friendly and honest and went above and beyond, no question or request was too much. Thomas had a superb breadth of knowledge and communicated effectively throughout the sale which was complex and had many challenges. He was proactive with all parties involved and made things happen ! The Integra-Estates values were demonstrated and lived out throughout the process, with the personal touches that made you feel valued. Great customer service which is a comfort these days ! This is a heartfelt review to publicly thank Thomas and Integra-Estates and to praise this high quality business that ‘does what it says on the tin’ I have awarded 5 stars and would give so many more if I were able to because this business needs to be recognised for what it does so well in such a difficult industry. I have already recommended Integra-Estates to people I know. I will continue doing so and would use them again without hesitation. Thank you Thomas. There is a lot that other Estate Agents can learn from you and your team. If you are looking to buy or sell and need a reliable, honest and professional Estate Agency, look no further. Integra-Estates all the way! I highly recommend and guarantee you will receive exceptional service and great value for money.

Beverley Stanislaus

A huge shout out to Integra Estate Agents. Tom and Michael have been amazing for the sale and purchase of our properties. Kind, patient, honest and enthusiastic! They worked so hard to help us complete before 1st April and really helped alleviate the stress with their excellent communication. They couldn't have done more. If you are looking for an agent to sell your home you won't be disappointed with these guys I promise you!

Lucy Galloway

5 Star ++++++ I cannot recommend Thomas Bailey , Michael Baggot and the team at Integra-Estates more highly, they were outstanding! Thomas is the nicest estate agent I’ve ever encountered. He was friendly, super professional but always honest and transparent and offered very experienced advice when needed. You really get the feeling they genuinely want the best for the client and the right sale rather than just chasing a commission which is extremely rare from my experience of Estate agents in the past. Thomas really went above and beyond to support the sale of my property as I had already moved in with my partner and was no longer living in the area. He coordinated all viewings and even popped in to put the heating on to make viewing more ambient and prevent any issues with heating in the cold weather. The communication from Integra estates was impeccable I always felt informed and updated but the team were never pushy or pressurising in any way. Thomas and the team worked tirelessly to manage the sale process with my solicitors to ensure the sale completed within the purchasers quick timeframe. The whole process was incredibly smooth and that’s thanks to Thomas and team. If you are selling your property I highly recommend the team at Integra. It was a pleasure to work with Thomas, Michael and team

Hannah Spiller

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